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Extended Service Plan - PP-768

Extended Service Plan - PP-768

Regular price $89.00
Regular price Sale price $89.00
Shipping calculated at checkout.

SKU: SKU: EP-ESP-1768

Product Details

Bixpy Extended Service Plan: An Extra Year of Coverage for Peace of Mind

Enhance the lifespan of your Bixpy PP-768 Outboard Battery with our Extended Service Plan. This offering includes added coverage and discounts above and beyond our standard one year warranty.

Key Benefits:

  • Peace of Mind: Safeguard your investment against unexpected issues, knowing you're 100% covered for any problems stemming from the electronic components or battery core.
  • Accidental Damage Protection: An exclusive 50% discount on repairs to physical components or damage not typically covered under warranty. 
  • Catastrophic Damage/Loss Coverage: Your battery fell off the back of your truck and dragged down the road, or was lost completely? We've got your back with one full replacement of your device at 50% off current retail price at the time of claim. (Limited to one replacement per covered product during the Service Plan period.)
  • Priority Support: Enjoy priority access to our customer support team, ensuring quick and hassle-free assistance if you need it.
  • Protect your gear, extend its life, and keep your adventures going longer with the Bixpy Extended Service Plan.

What's in the box

  • An additional year of coverage on top of our standard one year warranty.
  • All diagnostic services any time the covered equipment is sent to Bixpy for repair.
  • Roundtrip shipping within the continental US any time service is required within the coverage period.
  • 50% discount on non-covered repairs.
  • Catastrophic Damage/Loss Coverage.

Good to Know

  • The Extended Service Plan is available when purchasing a new Bixpy motor, battery, or kit or within 30 days of purchase.
  • If not purchased in the same transaction as your Covered Product, please send an email with your Order # and the Serial Number of your Covered Product to info@bixpy.com to ensure your Plan is attached to the correct item(s).
  • Electronic component coverage begins on day 366 (after the 1-year manufacturer warranty), extending your peace of mind for another year.
  • Physical damage and loss coverage begins on delivery.

Terms & Conditions

For complete coverage details, exclusions, claim procedures, and service plan terms, please review the Bixpy Extended Service Plan Terms & Conditions

Coverage Examples

⬥Fully Covered Repairs include:

  • Failure of electronic components (e.g., control circuitry, connectors, internal boards) under normal use.
  • Failure of the battery core due to a manufacturing defect, not normal capacity loss.
    -Internal component malfunctions caused by workmanship or material defects discovered after the 1-year manufacturer warranty expires.

⬥Discounted Repairs include:

  • Damage caused by fishing line, weeds, and other debris.
  • Accidental damage from handling (drops, other physical damage).

⬥Catastrophic Damage/Loss Coverage includes one replacement event per covered item during the plan term, at 50% of the current product price at time of replacement.

View full details

Find quick answers about product compatibility, batteries, performance, warranty, and more.

See All FAQ

Which Bixpy adapter will fit my watercraft?

Bixpy offers 30+ different mounting adapters, providing multiple options to motorize your watercraft. To find the right adapter for your watercraft, visit our Compatibility Chart.

What is the warranty on my Bixpy Motor and Outboard Battery?

Please refer to this page for all details about our warranty program. Please remember that the warranty covers manufacturer defects and malfunctions. The warranty does not cover breakage, mistreatment of your device, or use that exceeds the product's intended design capabilities.

Where can I find installation help and installation guides?

You can find all our installation guides at: https://bixpy.com/guides. We also have videos on our YouTube Channel, including user-contributed content. We'll keep adding more content as we receive more feedback and questions from our users.

Can I use other batteries with my Bixpy motor?

Our K-Power Control Module allows you to use virtually any 24V battery to power Bixpy J-2 and K-1 Motors. For best results, we recommend marine-grade LiFePO4 batteries.

Can I use my Bixpy in saltwater?

Absolutely! Our K-1 Motor and Outboard Batteries are constructed of hard-anodized aluminum and marine grade plastics with exclusively stainless steel hardware. This makes them an excellent choice for either saltwater or fresh water.